LEGAL REFERENCE

How alexis17 Handles Your Account Data

This is the alexis17 privacy policy — the page that spells out what we collect when you open an account, why we hold it, and how long it...

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Our Privacy Posture, Plainly Stated

We collect only what your account needs: your sign-in details, the wallet handle you link for DANA, OVO, GoPay or QRIS, the device you use to reach us, and the lobby actions tied to your session. We hold this data where local law permits and only inside supported regions. We do not sell your information, and we do not share wallet identifiers

with third parties outside the payment rails that move your balance. If you close your account, your personal record is retired on the schedule our retention rules require, with anonymised traces kept only where Indonesian financial reporting obligations apply. You can ask us what we hold, request a correction, or have your data deleted by writing to our privacy desk.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

24/7 SUPPORT

Reach Our Privacy Desk

If something about your data needs attention, three direct paths are open. Use whichever feels easier — each one lands with the...

WHY VISITORS TRUST US

Why This Policy Is Reviewed Carefully

We treat this document as a living page, not a one-off legal upload. Every clause has an owner inside our team, and changes are signed off before they go live so nothing...

Owned By Counsel

Our in-house legal lead signs off every revision before it reaches this page, so the wording you read has been checked against current Indonesian data rules rather than copied from a template library.

Versioned Edits

Each update carries a date stamp and a short note describing what moved. You can see at a glance whether the change touched data retention, wallet handling, or the contact section of the policy.

Wallet-Aware

DANA, OVO, GoPay and QRIS each have their own data flows. We map our policy against those rails specifically so the description of payment data on this page actually matches what happens at checkout.

Plain Language

We rewrite legal phrasing into sentences you can scan on a phone. The intent stays the same as the formal clauses, but the page reads like a brand explaining itself rather than a court filing.

Independent Review

An external privacy consultant reviews the document twice a year and flags any clause that drifts from current Indonesian practice. Their notes feed directly into the next revision cycle on this page.

Reader Feedback

If you tell us a sentence is unclear, we log it. Several lines in the current version were rewritten because account holders said the original phrasing felt vague when they read it on mobile.

Consistency Across Our Legal Pages

Our terms, cookie notice and this privacy policy are written as a set. The promises made here line up with what you'll read on the sibling pages, so...

Same Data Definitions

What we call account data here is exactly what the terms call account data. No renamed categories between pages, so a clause referencing personal data means the same thing wherever you find it.

Matching Retention Windows

The retention schedule listed on this page is mirrored in our terms. If a record is held for a stated period here, you'll see the same window quoted in the closure clause of the terms.

Aligned Contact Routes

The privacy email on this page is the one named in the cookie notice and terms. One inbox, one team, no detour through a general support queue that loses your context.

Shared Jurisdiction Wording

Every legal page uses the same phrase about supported regions and where local law permits. We don't soften it on one page and harden it on another to suit the topic.

Linked Definitions

Terms used here — wallet handle, session log, device fingerprint — are defined identically across the legal set, so a definition you read once works on every page that mentions it.

Update Cadence

When this page changes, the cookie notice and terms are checked the same week. Cross-page edits go out together so you never see a stale clause sitting next to an updated one.

Single Change Log

All three documents share a change log entry. If a revision touches more than one page, the note records every page affected rather than splitting the history into separate timelines.

What Sits On The Policy Page

This page is structured so you can find the clause you need without scrolling the whole document. Each block below describes a visible element of the...

Last Updated Stamp

The date at the top tells you exactly when the current version went live. If you bookmarked the page months ago, the stamp is the first signal that something may have moved since your last read.

Section Anchors

Each clause has its own anchor link. You can copy a direct URL to retention, wallet data, or contact, and share it with someone who needs the specific paragraph rather than the whole page.

Plain-English Margins

Beside the formal clauses, short margin notes summarise the intent in everyday language. The legal sentence stays authoritative; the margin note tells you what it means for your account.

Wallet Data Block

A dedicated section walks through what we receive when you link DANA, OVO, GoPay or QRIS. It sits separately from general account data so the payment story is easy to find.

Your Rights Panel

Access, correction, deletion and portability sit in a single panel near the contact section, so you don't have to read the whole document to find out what you can ask us to do.

Change History

At the foot of the page, a short history lists previous revision dates with one-line notes. You can see how the policy has evolved without digging through archived versions elsewhere.

Privacy Questions We Hear Most

Your name, email, mobile number, the wallet handle you link for DANA, OVO, GoPay or QRIS, plus device and session data tied to your lobby use. Nothing beyond what the account flow asks for on screen.

We share only what the payment rail itself needs to move your balance. DANA, OVO, GoPay and QRIS each receive the minimum identifier required for the transaction, and no marketing partner sees your wallet handle at any point.

Personal records are retired on the schedule our retention rules require. Anonymised traces may stay longer where Indonesian financial reporting obligations apply, but identifying details are removed once the active retention window has closed.

Yes. Email the privacy desk from the address tied to your account and ask for an access copy. We confirm receipt, verify the request, and return the record within five working days in most cases.

You can request deletion at any time. Where local law permits, we remove your personal record in full. Where retention rules require us to hold something longer, we tell you exactly which item is staying and why.

Yes, and the cookie notice sits as a sibling page to this one. Session cookies keep you signed in, and a small set of analytics cookies help us see which lobby sections need attention. You can manage them in the banner.

The last-updated stamp at the top moves whenever we publish a revision, and a short note appears in the change history at the foot of the page. Material changes also trigger an in-app notice on your next sign-in.